A little preparation helps the installation team work efficiently and gives occupants a clearer understanding of what will happen. Use the installer’s specific instructions for the property rather than a generic assumption about access.
Agree access and work areas
Confirm arrival arrangements, roof access and where delivered materials may be placed. Tell the team about residents, visitors, pets or business activities that affect movement. Identify a contact who can answer practical questions while the work is under way.
Discuss interruptions in advance
Ask whether any planned electrical interruption is expected and how it will be communicated. Make suitable arrangements for equipment or activities that need continuity. The installation team should manage technical work; occupants should not attempt to assist with wiring, mounting or equipment handling without instruction.
Prepare access without undertaking electrical work
Confirm parking, delivery access, permitted working hours and the agreed route to equipment locations. Move ordinary stored items only where safe and notify occupants about the planned activity. Ask the installer to explain any expected interruption and who coordinates it. Keep children, visitors and pets away from the work area. The installation team should handle electrical isolation and equipment work under its procedures.
Your practical checklist
- Confirm access and delivery arrangements
- Nominate a site contact
- Prepare for any agreed service interruption
Should I disconnect existing electrical equipment before the team arrives?
No. Agree any preparation with the installer and leave electrical work to appropriately qualified personnel.
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Sources and company information
Our warranty and support process
This company information explains our published records or support process. Confirm the scope and terms that apply to your installation.
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